Privacy Policy
Introduction
Tradesman Association of BC (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites, including tradesmanbc.ca and courses.tradesmanbc.ca, and when you use our services, including online courses, memberships, and event registrations.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you interact with our website, we may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (processed securely through third-party payment providers)
- Account login information
- Course enrollment and completion records
This information may be collected when you:
- Register for an account
- Purchase a course or event ticket
- Subscribe to our newsletter
- Contact us through forms or email
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited on our website
- Time and date of visits
- Referring website addresses
This information helps us understand how visitors use our website and allows us to improve user experience.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve website performance
You can disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide access to online courses and services
- To process payments and transactions
- To manage user accounts
- To communicate important updates regarding courses, events, or services
- To improve our website and user experience
- To comply with legal obligations
- To prevent fraud or unauthorized activity
Payment Processing
Payments made through our website are processed through secure third-party payment processors such as Stripe or other payment providers.
We do not store full credit card information on our servers. Payment information is handled securely by the payment provider in accordance with their security standards.
Course Platform and User Accounts
When you enroll in an online course, we store information related to your course activity, including:
- Course enrollment
- Course progress
- Quiz results
- Certificates issued upon completion
This information is used to provide access to course materials and verify course completion.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With trusted service providers who help operate our website (such as payment processors or email platforms)
- When required by law or legal process
- To protect the rights, safety, or property of our organization or users
All service providers are required to maintain the confidentiality and security of your information.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services to users
- Maintain business and financial records
- Comply with legal and regulatory obligations
Users may request deletion of their personal data, subject to legal and administrative requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a minor without parental consent, we will take steps to remove that information.
Your Privacy Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data where applicable
Requests may be submitted by contacting us using the contact information below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Users are encouraged to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Tradesman Association of BC
Email: courses@tradesmanbc.ca
Website: https://tradesmanbc.ca